Privacy Policy

1. Introduction

This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect your information when you use our website. By using our Website, you agree to the collection and use of information in accordance with this Policy.

2. Definitions

“Bruno’s Kitchen” refers to Bruno’s Kitchen LTD, a limited liability company established and registered under Abu Dhabi Global Market (“ADGM”) laws and located in Marina Square, Al Reem Island, Abu Dhabi, United Arab Emirates.

“Website” refers to www.brunos.kitchen

“Services” refers to the services provided by Bruno’s Kitchen through the Website (if applicable), including but not limited to meal purchases and delivery, grooming and daycare services, and products’ purchases.

“User(s)” refers to any individuals who accesses or uses the Website.

“Personal Information” refers to information that identifies, relates to, describes, or can be associated with a User.

3. Information Collection

We collect the following types of information:

Personal Information: Includes User’s name, email address, phone number, payment information, and other details provided during registration or use of the Service.

Usage Data: Information on how you use the Website, including device type, IP address, operating system, and other diagnostic data.

4. Use of Information

We use the collected information for various purposes:

To provide and maintain our Services.
To notify Users about changes to our Services.
To allow Users to participate in interactive features of our Services.
To provide customer support.
To gather analysis or valuable information to improve our Services.
To monitor the usage of our Services.
To detect, prevent, and address technical issues.

5. Sharing of Information

We do not share any Personal Information with third parties without User’s consent except to:

comply with a legal obligation.
protect and defend the rights or property of Bruno’s Kitchen.
prevent or investigate possible wrongdoing in connection with the Services.
protect the personal safety of Users of the Services or the public.
protect against legal liability.

6. Security of Information

We take reasonable measures to protect any Personal Information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. User Rights

Users have the right to access, update, or delete the information we have on them. Users can do this directly from their account settings or by contacting Bruno’s Kitchen.

8. Children's Privacy

Our Services are not intended for children under the age of 18. We do not knowingly collect Personal Information from children under 18. If we become aware that we have collected Personal Information from a child under 18, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy

Bruno’s Kitchen may update this Policy from time to time. We will notify you of any changes by posting the new Policy on this page. You are advised to review this Policy periodically for any changes.

10. Contact Us

For any questions or concerns about this Policy, please contact us by email on hello@brunos.kitchen